Opinion: CX and CS Improvement in Healthcare Through Automation
Australia’s stretched medical system isn’t a place patients or health care providers want to be. Stressed and at capacity with professionals leaving in droves, the
Author: Kevin McKay
Kevin is a seasoned executive with over 30 years of experience in the high-tech industry. Experience spans sales, marketing, customer support, renewal sales, managed services, professional services, legal, IT, and HR. Proven track record in developing high-performing customer-oriented teams and organisations. After almost five years as Executive VP of Customer Success at Kofax, Kevin has recently transitioned to a new role as Chief Customer Officer.
