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Volunteering Australia surveys National Standards

Volunteering Australia has launched an online survey as part of Phase 1 of the review process of its National Standards for Involving Volunteers in Not for Profit Organisations, through which it is inviting feedback.

The objective is to seek feedback from a broad range of stakeholders about the effectiveness of the National Standards with a view to improving their application and accessibility.

The survey is open until 25 May 2009; to participate click here

The National Standards, developed in 1997 after an extensive national consultation process, are considered one of Volunteering Australia’s foundation documents setting the benchmark for best practice and providing detailed guidance for organisations involving volunteers.

The National Standards cover the following aspects of volunteer involvement:

  • Policies and procedures
  • Management responsibilities
  • Recruitment
  • Work and the workplace
  • Training and development
  • Service delivery
  • Documentation and records
  • Continuous improvement.

For more information about the National Standards, their development and the context of review, visit

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