Fran Connelley

Opinion: The new NDIS National Workforce Plan misses the mark

In June this year the Department of Social Services (DSS) released the long awaited ‘NDIS National Workforce Plan: 2021-2025’. 1

Knowing your Niche in the new Self-Directed Care landscape

Peter Drucker once said, “The aim of marketing is to know and understand the customer so well that the product

Knowing your Niche in the new Self-Directed Care landscape

Peter Drucker once said, “The aim of marketing is to know and understand the customer so well that the product

Opinion: How to build enduring loyalty

Brands send messages. It’s been said that on any average day we may see between 5,000 and 10,000 brands. If

Opinion: How to build enduring loyalty

Brands send messages. It’s been said that on any average day we may see between 5,000 and 10,000 brands. If

Opinion: How to build enduring loyalty

Brands send messages. It’s been said that on any average day we may see between 5,000 and 10,000 brands. If

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